Consumer Rights
General Rights
General Rights
The invoice of the product delivered to the 3rd person or the buyer, (if the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of corporations will not be able to be completed unless a return invoice is issued). The return form must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any, of the products to be returned.
If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchased.
Shipping charges, which are product shipping costs, will be paid by the buyers.
Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.
The purchased product must be delivered completely and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.
If it becomes impossible to sell the purchased product, the seller has to notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.